Helping the Difficult Library Patron / Sarkodie-Mensah, Kwasi  

Público ISBD Ningún comentario para este título. Título : Helping the Difficult Library Patron  : New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem Tipo de documento: documento electrónico Autores: Sarkodie-Mensah, Kwasi Editorial: Taylor & Francis Group Fecha de publicación: 2013 Número de páginas: 1 online resource (314 pages) ISBN/ISSN/DL: 9781315863474 Nota general: "Helping the difficult library patron: new approaches to examining and resolving a long-standing and ongoing problem has been co-published simultaneously as The reference librarian, Numbers 75/76 2002." First published by the Haworth Information Press, Inc., 2002. Palabras clave:   Public services (Libraries)  Libraries and community.  Libraries  Public relations.  Libraries  Security measures.  Customer relations.  Conflict management. Clasificación: 025.5 Enlace de acceso : https://elibro-net.biblioproxy.umanizales.edu.co/es/lc/umanizales/titulos/139047 Helping the Difficult Library Patron  : New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem [documento electrónico] / Sarkodie-Mensah, Kwasi . - Taylor & Francis Group, 2013 . - 1 online resource (314 pages). ISBN : 9781315863474 "Helping the difficult library patron: new approaches to examining and resolving a long-standing and ongoing problem has been co-published simultaneously as The reference librarian, Numbers 75/76 2002." First published by the Haworth Information Press, Inc., 2002. Palabras clave:   Public services (Libraries)  Libraries and community.  Libraries  Public relations.  Libraries  Security measures.  Customer relations.  Conflict management. Clasificación: 025.5 Enlace de acceso : https://elibro-net.biblioproxy.umanizales.edu.co/es/lc/umanizales/titulos/139047

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