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Responsible Design, Implementation and Use of Information and Communication Technology / Hattingh, Marié ; Matthee, Machdel ; Smuts, Hanlie ; Pappas, Ilias ; Dwivedi, Yogesh K. ; Mäntymäki, Matti
TÃtulo : Responsible Design, Implementation and Use of Information and Communication Technology : 19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, Skukuza, South Africa, April 6–8, 2020, Proceedings, Part I / Tipo de documento: documento electrónico Autores: Hattingh, Marié, ; Matthee, Machdel, ; Smuts, Hanlie, ; Pappas, Ilias, ; Dwivedi, Yogesh K., ; Mäntymäki, Matti, Mención de edición: 1 ed. Editorial: [s.l.] : Springer Fecha de publicación: 2020 Número de páginas: XXIV, 595 p. 105 ilustraciones, 56 ilustraciones en color. ISBN/ISSN/DL: 978-3-030-44999-5 Nota general: Libro disponible en la plataforma SpringerLink. Descarga y lectura en formatos PDF, HTML y ePub. Descarga completa o por capítulos. Idioma : Inglés (eng) Palabras clave: Comercio electrónico Software de la aplicacion IngenierÃa Informática Red de computadoras Inteligencia artificial TeorÃa de la codificación TeorÃa de la información Ciencias sociales comercio electrónico y negocios electrónicos Aplicaciones informáticas y de sistemas de información IngenierÃa Informática y Redes TeorÃa de la codificación y la información Aplicación informática en ciencias sociales y del comportamiento. Clasificación: 381.142 Resumen: Este conjunto de dos volúmenes constituye las actas de la 19.ª Conferencia IFIP WG 6.11 sobre comercio electrónico, servicios electrónicos y sociedad electrónica, I3E 2020, celebrada en Skukuza, Sudáfrica, en abril de 2020.* El total de 80 documentos completos y Se revisaron y seleccionaron cuidadosamente 7 artÃculos breves presentados en estos volúmenes entre 191 presentaciones. Los artÃculos están organizados en las siguientes secciones temáticas: Parte I: cadena de bloques; cuarta revolución industrial; comercio electrónico; Procesos de negocios; big data y aprendizaje automático; y TIC y educación Parte II: Gobierno electrónico; eSalud; seguridad; medios de comunicación social; conocimiento y gestión del conocimiento; TIC e igualdad de género y desarrollo; sistemas de información para la gobernanza; y experiencia de usuario y usabilidad *Debido a la pandemia global de COVID-19 y las consiguientes restricciones de viaje y bloqueo impuestos en todo el mundo, desafortunadamente el evento de la conferencia I3E 2020 programado para realizarse en Skukuza, Sudáfrica, fue cancelado. Nota de contenido: Block Chain -- A Framework for the Adoption of Blockchain-Based e-Procurement Systems in the Public Sector -- Blockchain Technology for Empowering Patient-centred Healthcare: A Pilot study -- Are cryptocurrencies disruptive? A Causal Layered Analysis-based framework to examine technological change -- Fourth Industrial Revolution -- The incompatibility of Smart Manufacturing for SMMEs: A Systematic Review -- Using Theories To Design a Value Alignment Model for Smart City Initiatives -- Complementary Partnerships for the 4IR: A Relational Capability Maturity Model -- The Role of Digital Connectivity in Supply Chain and Logistics Systems: A Proposed SIMPLE Framework -- Industry 4 from an Organisational Perspective: A Conceptual Model -- SMART city and economy: bibliographic coupling and co-occurrence -- Robotic Process Automation and Consequences for Knowledge Workers; a Mixed-Method Study -- Co-creation for digitalization: A study of co-creation in Norwegian business clusters -- A Framework for Industrial Internet of Things -- eBusiness -- Cybersecurity Readiness of e-tail Organisations: A Technical Perspective -- Consumer Mobile Shopping Acceptance Predictors and Linkages: A Systematic Review and Weight Analysis -- Social commerce adoption predictors: A review and weight analysis -- Digital Entrepreneurship in Business Enterprises: A Systematic Review.-Assessing The Role of Trust in Merchant Adoption of Mobile Payments in Ghana -- The influence of price comparison websites on online switching behavior: A consumer empowerment perspective -- Online Banking Service Quality: An E-S-QUAL Analysis -- The Characteristics of Digital Entrepreneurship and Digital Transformation: a Systematic Literature Review -- Mapping the intellectual progress in e-Business, e-Services and e-Society from 2001 to 2019 -- Weight analysis of the factors affecting eWOM providing behavior -- An Intelligent Marketspace Mobile Application for Marketing Organic Products -- How Corporates in South Africa are using Serious Games in Business -- Business Processes -- Towards a theoretical framework for IT-enabled and IT-enforced corporate governance compliance using business process management systems -- The Role of Information Technology in Fintech Innovation: Lessons from the New York City Ecosystem -- Governance challenges constraining Business Process Management: the case of a large South African financial services corporate -- Overcoming the Ivory Tower: A Meta Model for Maturity Models -- Towards a Strategic Model for Safeguarding the Preservation of Business Value during Human Interactions with Information Systems -- How to measure digitalization? A critical evaluation of Digital Maturity Models -- Business Process Re-engineering and Agile Software Development: Applying the Story-Card Method -- The Zachman Framework for Enterprise Architecture: an Explanatory IS Theory -- A Scoping Review of the Application of the Task-Technology Fit Theory -- A Broker-based Framework for the Recommendation of Cloud Services: A Research Proposal -- Big Data and Machine Learning -- Unsupervised Anomaly Detection of Healthcare Providers using Generative Adversarial Networks -- Data Governance as Success Factor for Data Science -- Happiness and Big Data – Theoretical foundation and empirical insights for Africa -- Predicting Information Diffusion on Twitter A Deep Learning Neural Network Model using Custom Weighted Word Embedding Features -- Requirements of Data Visualization Tools to Analyze Big Data: A Structured Literature Review -- Implementation considerations for Big Data Analytics (BDA): A Benefit Dependency Network approach -- A model for evaluating big data analytics tools for an organisational purposes -- ICT and Education -- Development of a Quantitative Instrument to Measure Mobile Collaborative Learning (MCL) using WhatsApp: The Conceptual Steps -- Understanding Rural Parents' Behavioural Intention to Allow their Children to Use Mobile Learning (m-Learning) -- May the Change Be with You: The Need for New Roles to Support Flipped Classroom Development -- MSIS 2016: What are we teaching in Sub-Saharan Africa? -- Requirements for an eModeration system in private schools in South Africa -- Ready to go? Schools' preparedness for teaching and learning within a one-to-one laptop program -- Agile Development of a Flipped Classroom Course. Tipo de medio : Computadora Summary : This two-volume set constitutes the proceedings of the 19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, held in Skukuza, South Africa, in April 2020.* The total of 80 full and 7 short papers presented in these volumes were carefully reviewed and selected from 191 submissions. The papers are organized in the following topical sections: Part I: block chain; fourth industrial revolution; eBusiness; business processes; big data and machine learning; and ICT and education Part II: eGovernment; eHealth; security; social media; knowledge and knowledge management; ICT and gender equality and development; information systems for governance; and user experience and usability *Due to the global COVID-19 pandemic and the consequential worldwide imposed travel restrictions and lockdown, the I3E 2020 conference event scheduled to take place in Skukuza, South Africa, was unfortunately cancelled. Enlace de acceso : https://link-springer-com.biblioproxy.umanizales.edu.co/referencework/10.1007/97 [...] Responsible Design, Implementation and Use of Information and Communication Technology : 19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, Skukuza, South Africa, April 6–8, 2020, Proceedings, Part I / [documento electrónico] / Hattingh, Marié, ; Matthee, Machdel, ; Smuts, Hanlie, ; Pappas, Ilias, ; Dwivedi, Yogesh K., ; Mäntymäki, Matti, . - 1 ed. . - [s.l.] : Springer, 2020 . - XXIV, 595 p. 105 ilustraciones, 56 ilustraciones en color.
ISBN : 978-3-030-44999-5
Libro disponible en la plataforma SpringerLink. Descarga y lectura en formatos PDF, HTML y ePub. Descarga completa o por capítulos.
Idioma : Inglés (eng)
Palabras clave: Comercio electrónico Software de la aplicacion IngenierÃa Informática Red de computadoras Inteligencia artificial TeorÃa de la codificación TeorÃa de la información Ciencias sociales comercio electrónico y negocios electrónicos Aplicaciones informáticas y de sistemas de información IngenierÃa Informática y Redes TeorÃa de la codificación y la información Aplicación informática en ciencias sociales y del comportamiento. Clasificación: 381.142 Resumen: Este conjunto de dos volúmenes constituye las actas de la 19.ª Conferencia IFIP WG 6.11 sobre comercio electrónico, servicios electrónicos y sociedad electrónica, I3E 2020, celebrada en Skukuza, Sudáfrica, en abril de 2020.* El total de 80 documentos completos y Se revisaron y seleccionaron cuidadosamente 7 artÃculos breves presentados en estos volúmenes entre 191 presentaciones. Los artÃculos están organizados en las siguientes secciones temáticas: Parte I: cadena de bloques; cuarta revolución industrial; comercio electrónico; Procesos de negocios; big data y aprendizaje automático; y TIC y educación Parte II: Gobierno electrónico; eSalud; seguridad; medios de comunicación social; conocimiento y gestión del conocimiento; TIC e igualdad de género y desarrollo; sistemas de información para la gobernanza; y experiencia de usuario y usabilidad *Debido a la pandemia global de COVID-19 y las consiguientes restricciones de viaje y bloqueo impuestos en todo el mundo, desafortunadamente el evento de la conferencia I3E 2020 programado para realizarse en Skukuza, Sudáfrica, fue cancelado. Nota de contenido: Block Chain -- A Framework for the Adoption of Blockchain-Based e-Procurement Systems in the Public Sector -- Blockchain Technology for Empowering Patient-centred Healthcare: A Pilot study -- Are cryptocurrencies disruptive? A Causal Layered Analysis-based framework to examine technological change -- Fourth Industrial Revolution -- The incompatibility of Smart Manufacturing for SMMEs: A Systematic Review -- Using Theories To Design a Value Alignment Model for Smart City Initiatives -- Complementary Partnerships for the 4IR: A Relational Capability Maturity Model -- The Role of Digital Connectivity in Supply Chain and Logistics Systems: A Proposed SIMPLE Framework -- Industry 4 from an Organisational Perspective: A Conceptual Model -- SMART city and economy: bibliographic coupling and co-occurrence -- Robotic Process Automation and Consequences for Knowledge Workers; a Mixed-Method Study -- Co-creation for digitalization: A study of co-creation in Norwegian business clusters -- A Framework for Industrial Internet of Things -- eBusiness -- Cybersecurity Readiness of e-tail Organisations: A Technical Perspective -- Consumer Mobile Shopping Acceptance Predictors and Linkages: A Systematic Review and Weight Analysis -- Social commerce adoption predictors: A review and weight analysis -- Digital Entrepreneurship in Business Enterprises: A Systematic Review.-Assessing The Role of Trust in Merchant Adoption of Mobile Payments in Ghana -- The influence of price comparison websites on online switching behavior: A consumer empowerment perspective -- Online Banking Service Quality: An E-S-QUAL Analysis -- The Characteristics of Digital Entrepreneurship and Digital Transformation: a Systematic Literature Review -- Mapping the intellectual progress in e-Business, e-Services and e-Society from 2001 to 2019 -- Weight analysis of the factors affecting eWOM providing behavior -- An Intelligent Marketspace Mobile Application for Marketing Organic Products -- How Corporates in South Africa are using Serious Games in Business -- Business Processes -- Towards a theoretical framework for IT-enabled and IT-enforced corporate governance compliance using business process management systems -- The Role of Information Technology in Fintech Innovation: Lessons from the New York City Ecosystem -- Governance challenges constraining Business Process Management: the case of a large South African financial services corporate -- Overcoming the Ivory Tower: A Meta Model for Maturity Models -- Towards a Strategic Model for Safeguarding the Preservation of Business Value during Human Interactions with Information Systems -- How to measure digitalization? A critical evaluation of Digital Maturity Models -- Business Process Re-engineering and Agile Software Development: Applying the Story-Card Method -- The Zachman Framework for Enterprise Architecture: an Explanatory IS Theory -- A Scoping Review of the Application of the Task-Technology Fit Theory -- A Broker-based Framework for the Recommendation of Cloud Services: A Research Proposal -- Big Data and Machine Learning -- Unsupervised Anomaly Detection of Healthcare Providers using Generative Adversarial Networks -- Data Governance as Success Factor for Data Science -- Happiness and Big Data – Theoretical foundation and empirical insights for Africa -- Predicting Information Diffusion on Twitter A Deep Learning Neural Network Model using Custom Weighted Word Embedding Features -- Requirements of Data Visualization Tools to Analyze Big Data: A Structured Literature Review -- Implementation considerations for Big Data Analytics (BDA): A Benefit Dependency Network approach -- A model for evaluating big data analytics tools for an organisational purposes -- ICT and Education -- Development of a Quantitative Instrument to Measure Mobile Collaborative Learning (MCL) using WhatsApp: The Conceptual Steps -- Understanding Rural Parents' Behavioural Intention to Allow their Children to Use Mobile Learning (m-Learning) -- May the Change Be with You: The Need for New Roles to Support Flipped Classroom Development -- MSIS 2016: What are we teaching in Sub-Saharan Africa? -- Requirements for an eModeration system in private schools in South Africa -- Ready to go? Schools' preparedness for teaching and learning within a one-to-one laptop program -- Agile Development of a Flipped Classroom Course. Tipo de medio : Computadora Summary : This two-volume set constitutes the proceedings of the 19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, held in Skukuza, South Africa, in April 2020.* The total of 80 full and 7 short papers presented in these volumes were carefully reviewed and selected from 191 submissions. The papers are organized in the following topical sections: Part I: block chain; fourth industrial revolution; eBusiness; business processes; big data and machine learning; and ICT and education Part II: eGovernment; eHealth; security; social media; knowledge and knowledge management; ICT and gender equality and development; information systems for governance; and user experience and usability *Due to the global COVID-19 pandemic and the consequential worldwide imposed travel restrictions and lockdown, the I3E 2020 conference event scheduled to take place in Skukuza, South Africa, was unfortunately cancelled. Enlace de acceso : https://link-springer-com.biblioproxy.umanizales.edu.co/referencework/10.1007/97 [...] Responsible Design, Implementation and Use of Information and Communication Technology / Hattingh, Marié ; Matthee, Machdel ; Smuts, Hanlie ; Pappas, Ilias ; Dwivedi, Yogesh K. ; Mäntymäki, Matti
TÃtulo : Responsible Design, Implementation and Use of Information and Communication Technology : 19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, Skukuza, South Africa, April 6–8, 2020, Proceedings, Part II / Tipo de documento: documento electrónico Autores: Hattingh, Marié, ; Matthee, Machdel, ; Smuts, Hanlie, ; Pappas, Ilias, ; Dwivedi, Yogesh K., ; Mäntymäki, Matti, Mención de edición: 1 ed. Editorial: [s.l.] : Springer Fecha de publicación: 2020 Número de páginas: XXIII, 467 p. 81 ilustraciones, 53 ilustraciones en color. ISBN/ISSN/DL: 978-3-030-45002-1 Nota general: Libro disponible en la plataforma SpringerLink. Descarga y lectura en formatos PDF, HTML y ePub. Descarga completa o por capítulos. Idioma : Inglés (eng) Palabras clave: Comercio electrónico Software de la aplicacion IngenierÃa Informática Red de computadoras Inteligencia artificial TeorÃa de la codificación TeorÃa de la información Ciencias sociales comercio electrónico y negocios electrónicos Aplicaciones informáticas y de sistemas de información IngenierÃa Informática y Redes TeorÃa de la codificación y la información Aplicación informática en ciencias sociales y del comportamiento. Clasificación: 381.142 Resumen: Este conjunto de dos volúmenes constituye las actas de la 19.ª Conferencia IFIP WG 6.11 sobre comercio electrónico, servicios electrónicos y sociedad electrónica, I3E 2020, celebrada en Skukuza, Sudáfrica, en abril de 2020.* El total de 80 documentos completos y Se revisaron y seleccionaron cuidadosamente 7 artÃculos breves presentados en estos volúmenes entre 191 presentaciones. Los artÃculos están organizados en las siguientes secciones temáticas: Parte I: cadena de bloques; cuarta revolución industrial; comercio electrónico; Procesos de negocios; big data y aprendizaje automático; y TIC y educación Parte II: Gobierno electrónico; eSalud; seguridad; medios de comunicación social; conocimiento y gestión del conocimiento; TIC e igualdad de género y desarrollo; sistemas de información para la gobernanza; y experiencia de usuario y usabilidad *Debido a la pandemia global de COVID-19 y las consiguientes restricciones de viaje y bloqueo impuestos en todo el mundo, desafortunadamente el evento de la conferencia I3E 2020 programado para realizarse en Skukuza, Sudáfrica, fue cancelado. Nota de contenido: eGovernment -- Enterprise Architectures in E-Governments Studies: Why, What and How -- An e-Government Implementation Framework: a developing country case study -- Institutional Effects on National Health Insurance Digital Platform Development and Use: The Case of Ghana -- Toward employee-driven digital innovation in public organizations through the use of action design research -- A Systematic Review of Implementation Challenges in Public E-Procurement -- eHealth -- Barriers for user acceptance of mobile health applications for diabetic patients: Applying the UTAUT model -- Impact of socio-demographic factors on the acceptance of Information Communication and Technology (ICT) for diabetes self-care -- Categorization of Factors Influencing Community Health Workers from a Socio-Technical Systems Perspective -- Accuracy of Consumer Wearable Health Device Data: A Systematic Literature Review -- Gamification in Healthcare: Motivating South Africans to Exercise -- A Twitter Social Network Analysis Based on Graph and Network Theory: The South African Health Insurance Bill Case -- Security -- Cyber-harassment victimization among South African LGBTQIA+ youth -- Online identity theft on consumer purchase intention: A mediating role of online security and privacy concern -- On the Ethics of Using Publicly-Available Data.-Social Media -- Introducing the Media Use Behaviour Conceptual Framework -- The Town Square in your Pocket: Exploring Four Metaphors of Social Media -- How Can Critical Thinking be Used to Assess the Credibility of Online Information? -- An analysis of problematic media use and technology use addiction scales – what are they actually assessing? -- A Systematic Review On Fake News Themes Reported In Literature -- The Use of Critical Thinking to Identify Fake News: A Systematic Literature Review -- A Conceptual Model of the Challenges of Social Media Big Data for Citizen e-Participation: A Systematic Review -- Knowledge and Knowledge Management -- Knowledge transfer in science education: the case for usability-based knowledge visualisation guidelines -- A Knowledge Asset Management Implementation Framework for Information Systems Outsourcing Projects -- A Conceptual Knowledge Visualisation Framework for Transfer of Knowledge: an Organisational Context -- ICT and Gender Equality and Development -- Can Technology be leveraged for Bridging the Rural-Urban Divide? -- Exploring the socio-economic determinants of Internet Usage in Nigeria: a micro-spatial approach -- Enablers and barriers for mobile commerce and banking services among the elderly in developing countries: A systematic review -- A methodology for addressing the second-leveldigital divide -- Investigating Aid Effectiveness in Developing Countries: The Case of Nepal -- The Influence of Culture on Women's IT Career Choices -- Exploring Digital Competence Requirements for Junior Financial Analysts in the UK Banking Industry -- Conceptualizations of E-recruitment: A Literature Review and Analysis -- Alumni reflections on gender equality in the ICT context -- Information Systems for Governance -- An Ordinance-Tweet Mining App to Disseminate Urban Policy Knowledge for Smart Governance -- A Multistakeholder-Centric Data Analytics Governance Framework for Medication Adherence and Improvement in Rural settings -- Experimental Application of Machine Learning on Financial Inclusion Data for Governance in Eswatini.-User Experience and Usability -- How quickly can we predict users' ratings on aesthetic evaluations of websites? Employing machine learning on eye-tracking data -- Designing for Positive Emotional Responses in Users of Interactive Digital Technologies: A Systematic Literature Review -- A methodology to compare the usability of information systems. Tipo de medio : Computadora Summary : This two-volume set constitutes the proceedings of the 19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, held in Skukuza, South Africa, in April 2020.* The total of 80 full and 7 short papers presented in these volumes were carefully reviewed and selected from 191 submissions. The papers are organized in the following topical sections: Part I: block chain; fourth industrial revolution; eBusiness; business processes; big data and machine learning; and ICT and education Part II: eGovernment; eHealth; security; social media; knowledge and knowledge management; ICT and gender equality and development; information systems for governance; and user experience and usability *Due to the global COVID-19 pandemic and the consequential worldwide imposed travel restrictions and lockdown, the I3E 2020 conference event scheduled to take place in Skukuza, South Africa, was unfortunately cancelled. Enlace de acceso : https://link-springer-com.biblioproxy.umanizales.edu.co/referencework/10.1007/97 [...] Responsible Design, Implementation and Use of Information and Communication Technology : 19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, Skukuza, South Africa, April 6–8, 2020, Proceedings, Part II / [documento electrónico] / Hattingh, Marié, ; Matthee, Machdel, ; Smuts, Hanlie, ; Pappas, Ilias, ; Dwivedi, Yogesh K., ; Mäntymäki, Matti, . - 1 ed. . - [s.l.] : Springer, 2020 . - XXIII, 467 p. 81 ilustraciones, 53 ilustraciones en color.
ISBN : 978-3-030-45002-1
Libro disponible en la plataforma SpringerLink. Descarga y lectura en formatos PDF, HTML y ePub. Descarga completa o por capítulos.
Idioma : Inglés (eng)
Palabras clave: Comercio electrónico Software de la aplicacion IngenierÃa Informática Red de computadoras Inteligencia artificial TeorÃa de la codificación TeorÃa de la información Ciencias sociales comercio electrónico y negocios electrónicos Aplicaciones informáticas y de sistemas de información IngenierÃa Informática y Redes TeorÃa de la codificación y la información Aplicación informática en ciencias sociales y del comportamiento. Clasificación: 381.142 Resumen: Este conjunto de dos volúmenes constituye las actas de la 19.ª Conferencia IFIP WG 6.11 sobre comercio electrónico, servicios electrónicos y sociedad electrónica, I3E 2020, celebrada en Skukuza, Sudáfrica, en abril de 2020.* El total de 80 documentos completos y Se revisaron y seleccionaron cuidadosamente 7 artÃculos breves presentados en estos volúmenes entre 191 presentaciones. Los artÃculos están organizados en las siguientes secciones temáticas: Parte I: cadena de bloques; cuarta revolución industrial; comercio electrónico; Procesos de negocios; big data y aprendizaje automático; y TIC y educación Parte II: Gobierno electrónico; eSalud; seguridad; medios de comunicación social; conocimiento y gestión del conocimiento; TIC e igualdad de género y desarrollo; sistemas de información para la gobernanza; y experiencia de usuario y usabilidad *Debido a la pandemia global de COVID-19 y las consiguientes restricciones de viaje y bloqueo impuestos en todo el mundo, desafortunadamente el evento de la conferencia I3E 2020 programado para realizarse en Skukuza, Sudáfrica, fue cancelado. Nota de contenido: eGovernment -- Enterprise Architectures in E-Governments Studies: Why, What and How -- An e-Government Implementation Framework: a developing country case study -- Institutional Effects on National Health Insurance Digital Platform Development and Use: The Case of Ghana -- Toward employee-driven digital innovation in public organizations through the use of action design research -- A Systematic Review of Implementation Challenges in Public E-Procurement -- eHealth -- Barriers for user acceptance of mobile health applications for diabetic patients: Applying the UTAUT model -- Impact of socio-demographic factors on the acceptance of Information Communication and Technology (ICT) for diabetes self-care -- Categorization of Factors Influencing Community Health Workers from a Socio-Technical Systems Perspective -- Accuracy of Consumer Wearable Health Device Data: A Systematic Literature Review -- Gamification in Healthcare: Motivating South Africans to Exercise -- A Twitter Social Network Analysis Based on Graph and Network Theory: The South African Health Insurance Bill Case -- Security -- Cyber-harassment victimization among South African LGBTQIA+ youth -- Online identity theft on consumer purchase intention: A mediating role of online security and privacy concern -- On the Ethics of Using Publicly-Available Data.-Social Media -- Introducing the Media Use Behaviour Conceptual Framework -- The Town Square in your Pocket: Exploring Four Metaphors of Social Media -- How Can Critical Thinking be Used to Assess the Credibility of Online Information? -- An analysis of problematic media use and technology use addiction scales – what are they actually assessing? -- A Systematic Review On Fake News Themes Reported In Literature -- The Use of Critical Thinking to Identify Fake News: A Systematic Literature Review -- A Conceptual Model of the Challenges of Social Media Big Data for Citizen e-Participation: A Systematic Review -- Knowledge and Knowledge Management -- Knowledge transfer in science education: the case for usability-based knowledge visualisation guidelines -- A Knowledge Asset Management Implementation Framework for Information Systems Outsourcing Projects -- A Conceptual Knowledge Visualisation Framework for Transfer of Knowledge: an Organisational Context -- ICT and Gender Equality and Development -- Can Technology be leveraged for Bridging the Rural-Urban Divide? -- Exploring the socio-economic determinants of Internet Usage in Nigeria: a micro-spatial approach -- Enablers and barriers for mobile commerce and banking services among the elderly in developing countries: A systematic review -- A methodology for addressing the second-leveldigital divide -- Investigating Aid Effectiveness in Developing Countries: The Case of Nepal -- The Influence of Culture on Women's IT Career Choices -- Exploring Digital Competence Requirements for Junior Financial Analysts in the UK Banking Industry -- Conceptualizations of E-recruitment: A Literature Review and Analysis -- Alumni reflections on gender equality in the ICT context -- Information Systems for Governance -- An Ordinance-Tweet Mining App to Disseminate Urban Policy Knowledge for Smart Governance -- A Multistakeholder-Centric Data Analytics Governance Framework for Medication Adherence and Improvement in Rural settings -- Experimental Application of Machine Learning on Financial Inclusion Data for Governance in Eswatini.-User Experience and Usability -- How quickly can we predict users' ratings on aesthetic evaluations of websites? Employing machine learning on eye-tracking data -- Designing for Positive Emotional Responses in Users of Interactive Digital Technologies: A Systematic Literature Review -- A methodology to compare the usability of information systems. Tipo de medio : Computadora Summary : This two-volume set constitutes the proceedings of the 19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, held in Skukuza, South Africa, in April 2020.* The total of 80 full and 7 short papers presented in these volumes were carefully reviewed and selected from 191 submissions. The papers are organized in the following topical sections: Part I: block chain; fourth industrial revolution; eBusiness; business processes; big data and machine learning; and ICT and education Part II: eGovernment; eHealth; security; social media; knowledge and knowledge management; ICT and gender equality and development; information systems for governance; and user experience and usability *Due to the global COVID-19 pandemic and the consequential worldwide imposed travel restrictions and lockdown, the I3E 2020 conference event scheduled to take place in Skukuza, South Africa, was unfortunately cancelled. Enlace de acceso : https://link-springer-com.biblioproxy.umanizales.edu.co/referencework/10.1007/97 [...]